Heart of the South West Trading Standards Service provides a range of services to help you develop your business and comply with regulations. To get you started, on their website you can find free, in-depth self-help guides covering a wide range of common issues. For advice tailored to your business, they offer paid-for services.

Paid-for services

Primary Authority

Primary Authority is a government scheme offering tailored advice on complying with regulations that other local regulators must respect.

Buy with Confidence

Buy With Confidence is a scheme through which businesses are vetted by trading standards and, once members, can use the logo to show customers they are ‘Trading Standards Approved’. Tailored trading standards advice is included in the membership.   

Metrology Laboratory

The Metrology Laboratory is a UKAS accredited mass calibration lab that can test weights to tolerances ranging from OIML Class M1/M2 up to Class E2, covering industries such as food/feed production, aerospace and pharmaceuticals. They also offer a non-UKAS accredited service for length and capacity and can supply calibrated weights.  

Staff Training

They can provide bespoke staff training packages on trading standards matters at a competitive rate. 

For more information visit the Heart of the South West Trading Standards Service website.

TS Connect DPST

Commissioned by Devon, Plymouth, Somerset and Torbay councils. 

Contact Information

T: Devon – 01392 381381 | Plymouth – 01752 304147 | Somerset – 0300 123 2224 | Torbay – 01803 208025

E: tradingstandards@devon.gov.uk

W: www.devonsomersettradingstandards.gov.uk/businesses/

Can’t find the support service you are looking for?

If you would like to talk to one of our advisers about your business support needs so that we can match you to the most appropriate support available locally contact the Growth Hub today.

03456 047 047