Date(s) - 17th December 2020
1:00 pm - 4:00 pm

A course of 6 workshops for SME Tourism and Creative Businesses in Northern Devon and surrounding areas.

About this Event

We will work with you to make the most out of your business with our 6 workshops and up to 4hrs worth of 1:1 support.


6. FIVE STARS: How to get more bookings from word of mouth

What’s the first thing people do when they have found the perfect place to eat out or holiday cottage to rent? They look at the reviews – what do others say about a place holds more value online than all your social media activity. Would you like to find out how to get more reviews and boost your word of mouth recommendations?

Millennial’s we know are 75% more likely to book a venue or holiday once they have seen the online reviews. In this workshop we will show you how you can increase your bookings, up sell your packages and how to engage with your very own audience with four simple steps.

Do you have lots of reviews and recommendations in your guest book but don’t know how to share these with others? Do you want to increase your google reviews? Have you thought how to keep in touch with guests that have visited you before? We will teach you some tips on developing your online reviews.

In the second half of the workshop we will show you how to set up your Pay per click social media advertising campaign with Facebook, Google and Instagram. Focusing specifically on your audience, demographics, targeting, split testing and lookalike groups. We will guide you through effective advertising campaigns that really work and don’t have to cost the earth.

Book online here.

Becky from Cosmic will be leading this workshop. Becky is a professional creative marketeer with a background in specialist in creative industries, leisure and hospitality marketing. Combining her marketing and photography expertise, her passion is to support businesses to create high-impact visual content that sets local businesses out from the crowd. She loves to share her knowledge of everything digital from basics such as account set up and posting through to marketing strategies and campaigns.

For many years Becky has lectured at prestigious Universities developing students creative and visual communication skills, running programmes on digital photography, editing and marketing strategy. Outside Cosmic Becky works as a professional commercial photographer working with hospitality, architects and tourism industry.


Workshop dates / times: All sessions 1pm – 4pm

Session 1 – WORD UP, How to write great copy: Tuesday 1st December –

Session 2 – SAY CHEESE, How to create photos and video on your smartphone : Thursday 3rd December –

Session 3 – CHAA CHING, How to make money out of Social Media: Tuesday 8th December –

Session 4 – LOST AND FOUND, How to get noticed on Google: Thursday 10th December –

Session 5 – ANALYSE THIS, How to use Insights to boost sales: Tuesday 15th December –

Sign up to all that may benefit your business.


1:1 support:

As well as the workshops you will be entitled to up 4 hours’ worth of free 1:1 digital support. You will be assigned a trainer who will take you through a digital diagnostic survey, which will result in an action plan being produced specifically for your business, allowing you to implement changes that are relevant to you.


Sign up now, today to be part of this fantastic initiative. (The online meeting details will be sent to you after registration).

This workshop is being delivered in partnership with Bideford Bay, Chamber of Commerce , Barnstaple & District, Chamber of Commerce, Digital ND and South Molton Business Association to support businesses in this region.

This course is part of Digital Advantage, a programme of free business support and training, delivered by Cosmic, in partnership with Devon County Council, European Regional Development Fund and Her Majesty’s Government.

Businesses must meet eligibility criteria to be able to receive support and attend events as part of this funded project. Beneficiaries must be from SMEs (meeting EU definitions), and live or work within the project area of North Devon, West Devon, Torridge and parts of Mid Devon.

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Get in touch

Contact the Growth Hub team to find out about support available locally.

03456 047 047

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