10 March 2020

The National Cyber Security Centre (NCSC) and the Behavioural Insights Team are looking to speak to small and micro businesses about cyber security advice and guidance. This is an open invitation, although we are particularly interested in businesses that have used the NCSC’s Small Business Guide.  The Behavioural Insights Team are conducting this research on behalf of the NCSC in order to better understand how businesses are using the Small Business Guidance offered by the NCSC. This research will help us to understand your cyber security needs and to offer recommendations on how the NCSC can support businesses in protecting themselves from cyber threats.

      • Policy implications: We will use the findings to drive improvements to the Small Business Guide. We will also use the project as a test case for a much wider review of the NCSC’s total advice and guidance offering.
      • Background: The National Cyber Security Centre (NCSC) is working to ensure that all organisations in the UK know what to do to be secure and resilient and take action to protect themselves and their customers. BIT is a social purpose company jointly owned by the UK Government; Nesta (the innovation charity); and their employees. BIT was set up with input from Nobel Laureate economist Richard Thaler and have particular expertise in analysing human behaviour. The NCSC is working closely with BIT to accurately capture the thoughts of small and micro businesses in this policy space.
      • Interview: Each interview will be conducted by an experienced member of BIT, who will explore people’s views, experiences and suggestions for improvement. Interviews will be over the phone, lasting a maximum of 40 minutes.
      • Ethics: The project has been approved by BIT’s internal ethics committee. Interviewees will be made to feel safe and supported to share their experiences in a confidential manner.

Your views as a small business owner are crucial in understanding how the NCSC can best support your business from cyber security threats.  Expect the interview to take between 30-45 mins and as compensation for your time we are offering a £20 incentive for participating in this research.

If you would like to share your experiences and participate in an interview please contact: katherine.weighill@bi.team

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