12 May 2022

Skills Support for the Workforce has just published details about the courses that are currently available. It is recommended that individuals book quickly (details below) as some courses have limited spaces.

Course Dates for HR Champions Leadership & Management, HR and Customer Service Programmes

Level 2 Leadership Programme

  • 23rd, 27th May and 6th, 13th, 20th, 27th June 2022 – 17 Spaces Left
  • 26th, 30th May and 9th, 16th, 23rd, 28th June 2022 – 2 Spaces Left
  • 7th, 9th, 14th, 21st, 28th June and 5th July 2022 – 16 Spaces Left
  • 8th, 10th, 15th, 17th, 22th, 24th June 2022 – 1 Spaces Left

Level 3 Leadership and Management

  • 20th, 27th May and 16th, 23rd June 2022 – 14 Spaces Left

Level 3 HR

  • 16th, 23rd May and 10th, 17th, 24th June 2022 – 12 Spaces Left

Level 4 Leadership and Management

  • 17th, 24th, 31st May and 7th June 2022 – 6 Spaces Left

Level 2 Customer Service

12th, 19th, 26th May and 9th June 2022 – 3 Spaces Left

 

Other courses available by month:

May

Building Personal Confidence 24/05/2022

Instigating Self-Innovation 26/05/2022

Decision Making under Pressure 31/05/2022

June

How to Handle Complaints Effectively 07/06/2022

Success through Personal Effectiveness 09/06/2022

Social Media 09/06/2022

Attitude the Game Changer 21/06/2022

Introduction to Excel 22/06/2022

Presentation Skills 30/06/2022

Medical Terminology 30/06/2022

Level 2 Award in First Aid for Mental Health 15/06/2022

Level 3 Award in Supervisory First Aid for Mental Health 20 and 21/06/2022

July

Presentation Software (Level 2) 04/07/2022

Creating a Resilient Workplace Mind-set 07/07/2022

Exceptional Customer Service 14/07/2022

Train the Trainer 26/07/2022

Intermediate Excel (classroom) 20/07/2022

Project Management 21/07/2022

August

Effective Meeting and Minute Taking 09/08/2022

Advanced Excel (classroom) 17/08/2022

September

Intermediate Word 07/09/2022

Advanced Word (classroom) 28/09/2022

October

GDPR (classroom) 05/10/2022

 

Nationally Recognised Accredited Qualifications

CMI Level 3 Certificate Coaching and Mentoring (4 days) 28/06/2022; 05/07/2022; 12/07/2022; 19/07/2022

CMI Level 4 Award Management and Leadership (3 days) 01/06/2022; 08/06/2022; 15/06/2022

CMI Level 5 Coaching and Mentoring (4 days)14/09/2022; 28/09/2022; 12/10/2022; 26/10/2022

ILM Level 2 Award Leadership and Team Skills (1 day) 14/06/2022

ILM Level 3 Award Leadership and Management Level 3 (2 days) 10/08/2022; 17/08/2022

Level 3 Award Education + Training (3.5 days) 04/10/2022; 11/10/2022; 18/10/2022; 25/10/2022

To book your place, please contact:

Kirsty Mottram
Partnership Coordinator
Employment, Skills and Enterprise

M: +44 (0) 7718 193665
Email: Kirsty.mottram@serco.com

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