01 October 2020

The new Trader Support Service (TSS) is now live for business, providing education and guidance for traders moving goods under the Northern Ireland Protocol, including between Great Britain and Northern Ireland.

Tens of thousands of traders will start to receive emails and letters from today, with details on the launch of the TSS and its benefits for UK businesses.

The free-to-use digital service will help businesses and traders of all sizes to navigate the changes to the way goods move, once the Northern Ireland Protocol comes into effect on 1 January 2021.

Traders who sign up to the TSS will be guided through the new processes under the Northern Ireland Protocol, and can also use it to complete digital declarations.

The service will:

  • Provide a free end-to-end support package to manage import and safety and security declarations on behalf of traders.
  • Educate businesses on what the Protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars, with information being continually updated as we move closer to 1 January 2021.
  • Help to complete relevant declaration forms for all businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

Further information on the Trader Support Scheme can be found online here.

Latest news filter

  • Category

  • Date (to/from)

Stay up to date with the latest news, business support, funding and events happening locally.

Newsletter sign-up




Data Protection
The Heart of the South West Growth Hub service is funded by the Department for Business, Energy and Industrial Strategy. Plymouth City Council are the Managing Authority on behalf of Heart of the South West Local Enterprise Partnership.
Somerset County Council is the Accountable Body and the Data Controller for the Heart of the South West Growth Hub Service.
Please see Somerset County Council’s Privacy policy for information about how your data is used and stored by visiting Somerset County Councils website: http://www.somerset.gov.uk/accessing-our-information/privacy-policy/