22 June 2018

Seeking new ways to take her chimney sweep business to the next level was the motivation for Razale Olivier getting in touch with the Heart of the South West Growth Hub team.

PH Olivier Chimney Sweep began trading in 2010 and has secured year on year growth ever since through word of mouth and affiliate referrals from the coal installation industry. Delivering a high quality service is at the heart of what they do, supported by a strong company ethos to always deliver on their promises. The company is now incorporated with husband and wife team Razale and Pascal operating the business in Bideford, North Devon and the surrounding areas.

Looking to identify the best ways to find new customers, Razale made contact with the Heart of the South West Growth Hub. A conversation followed with one of the Growth Hub’s Online Business Advisers and Razale was introduced to a scheme providing a fully funded one to one advice session with an expert local business adviser.

Razale met with business adviser Elliot Forte who spent time talking to Razale to understand the business and its growth goals before working with her to create a digital and direct marketing action plan to help the company move forward their plans.

Razale said “Social media doesn’t come naturally and it’s hard when already running a busy business to find the time to commit to something which is as yet an unproven engagement channel for the business, but Elliot helped me to identify quick and simple steps to get started.”

Following the advice session through the Growth Hub Razale reviewed the company’s entire digital presence and took the decision to invest in creating a new company website to assist in digital marketing efforts going forward.

Razale said “Having the session with Elliot was really useful in focusing my thoughts and helping me to identify where best to focus our time to get the best results. The Growth Hub can provide immense support to local businesses like ours, being able to offer access to a wealth of free resources and offer support on such a wide range of business topics. I would definitely recommend accessing support from the Growth Hub to any local business owners.”

David Hynd, Programme and Partnership Manager for the HotSW Growth Hub, said “We are seeking to work with many more businesses across Devon and Somerset so that more can benefit, like PH Olivier Chimney Sweep has done, from fully funded one-to-one support from a local Business Adviser.”

To find out how the Growth Hub can support your business call today on 03456 047 047 or register your enquiry via our website . To apply now for a free one to one advice session with a local business adviser click here.

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